Disclaimer

This Disclaimer supplements our Terms of Use and forms part of the agreement between you, on behalf of the garage, workshop, or business you represent ("Tenant", "you"), and ScalePath [insert full legal entity name and form], operator of the Garage Cost Control Garage Management System (the "Service", "GCC"). Capitalized terms not defined here have the meaning given in the Terms of Use.

1. Scope of the Service: Tenant only — not the Tenant's customers

The Service is provided solely to the Tenant, for the Tenant's own business use. Our relationship — contractual, financial, and otherwise — is with the Tenant and the Tenant alone. In no case does GCC have any contractual relationship, duty of care, or liability whatsoever to any customer, client, or counterparty of the Tenant (a "Tenant Customer"), including any vehicle owner whose vehicle, data, or service history is recorded in the Service.

We do not, and this Disclaimer makes clear that we do not:

• perform, supervise, endorse, or guarantee any automotive repair, maintenance, inspection, or other service that a Tenant performs for a Tenant Customer;
• set, verify, or guarantee the accuracy of any price, quote, invoice, estimate, or tax calculation the Tenant issues to a Tenant Customer through the Service — these are entered and controlled entirely by the Tenant;
• make any representation to any Tenant Customer regarding the quality, safety, warranty, or fitness of work performed by a Tenant;
• act as an agent, employee, contractor, franchisor, or partner of any Tenant in its dealings with its Tenant Customers.

Any dispute, claim, warranty issue, safety concern, or other matter arising between a Tenant and its Tenant Customer — including anything relating to a vehicle serviced, an invoice issued, or a communication sent through the Service — is strictly and exclusively between the Tenant and that Tenant Customer. It must be directed at, and resolved with, the Tenant, and not with GCC. Nothing displayed within the Service to a Tenant Customer (directly or indirectly, including via the Tenant's own WhatsApp contact link) should be understood as a statement, offer, or representation made by GCC.

2. "As is" service; no warranties

The Service is provided on an "as is" and "as available" basis, for managing auto-workshop operations. To the fullest extent permitted by applicable law, we make no warranties, express or implied, regarding the Service's fitness for a particular purpose, merchantability, accuracy, reliability, or uninterrupted availability.

3. No professional or automotive advice

The Service is a business-management tool. Nothing in the Service — including its dashboards, reports, pricing suggestions, or reminders — constitutes automotive, mechanical, safety, legal, tax, or accounting advice. Decisions about vehicle repairs, parts, pricing, staffing, or compliance remain the Tenant's sole responsibility, exercised by the Tenant's own qualified personnel.

4. Operational & financial figures

Dashboards, reports, invoices, and tax calculations are tools to assist your operations, generated from data the Tenant and its Authorized Users enter. You are responsible for verifying all figures — including tax rates, totals, and stock levels — before relying on them for billing, accounting, or regulatory purposes. We are not responsible for errors resulting from inaccurate, incomplete, or outdated data entered by the Tenant.

5. Limitation of liability

We are not liable for indirect, incidental, or consequential losses arising from use of the Service, from decisions made based on data it displays, or from any dispute between a Tenant and a Tenant Customer. Our total liability is further capped as set out in our Terms of Use, Section 10, which applies in full to this Disclaimer.

6. Right to suspend or cancel for non-payment

Continued access to the Service depends on the Tenant's Subscription remaining in good standing. If a Tenant does not pay its Subscription fees within a suitable time of the applicable due date, GCC reserves the right, at its discretion and without further notice, to suspend the Tenant's access to the Workspace, and — if payment remains outstanding for an extended period following suspension — to cancel the Subscription and the Workspace entirely. This may affect the Tenant's ability to access its own records or serve its Tenant Customers during the period of suspension. GCC is not liable to the Tenant, nor to any Tenant Customer, for any consequence of a suspension or cancellation arising from the Tenant's non-payment. Full detail on grace periods, suspension, and cancellation is set out in our Terms of Use, Section 4.1.

7. Third-party services

Links, integrations, or references to third-party services — including payment processing, messaging (such as the Tenant's own connected WhatsApp number), email delivery, or hosting providers — are governed by those providers' own terms and policies. We do not control and are not responsible for the content, accuracy, availability, or conduct of any third-party service, including messages sent or received through a Tenant's own WhatsApp channel, which the Tenant configures and is solely responsible for.

8. Availability & force majeure

We do not guarantee the Service will be uninterrupted, timely, secure, or error-free. We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including infrastructure or third-party service outages, internet or telecommunications failures, or events of force majeure.

9. Contact

Questions about this Disclaimer can be directed to [insert legal/support contact email, e.g. "legal@scalepath.me"] or via scalepath.me.