Terms of Use

Last updated: 29 August 2026

Terms of Use

Effective Date: 29 August 2026

These Terms of Use (Terms) form a binding agreement between you, on behalf of the garage, workshop, or business you represent (Tenant, you), and SCALE PATH TECHNOLOGY SOLUTIONS - L.L.C - S.P.C, a limited liability company - sole proprietorship company registered in Abu Dhabi, United Arab Emirates, under Economic Licence No. CN-6267667 (ScalePath, GCC, we, us).

These Terms govern your access to and use of Garage Cost Control, including its website, web application, dashboards, APIs, and related services available through garagecc.app and related pages (the Service).

By creating a Workspace, clicking I agree, starting a trial, subscribing to a plan, or otherwise accessing or using the Service, you accept these Terms in full on behalf of yourself and the Tenant you represent.

If you do not agree to these Terms, do not use the Service.

1. Definitions

Tenant means the garage, workshop, or business entity that registers for or uses the Service.
Workspace means the isolated data environment created for a Tenant inside the Service.
Authorized User means any individual the Tenant permits to access its Workspace, including owners, managers, advisors, mechanics, accountants, or other staff.
Tenant Customer or End Customer means an individual or business that is a customer, client, or counterparty of the Tenant, such as a vehicle owner whose information the Tenant enters into the Service.
Tenant Content or Tenant Data means all data, records, and content that the Tenant or its Authorized Users submit, upload, create, or generate within the Service, including customer information, vehicle records, work orders, invoices, inventory, appointments, expenses, photographs, documents, and notes.
Subscription means the paid or trial plan under which a Tenant accesses the Service.
Plan means the package of features, limits, users, branches, and support level selected by the Tenant.
Add-ons means optional paid features or services purchased separately from the main Subscription, such as onboarding, data import, extra users, extra branches, custom invoice design, on-site training, or accounting support.

2. Eligibility, Accounts, and Workspaces

You must be at least 18 years old and have the authority to bind the Tenant to these Terms in order to create or use a Workspace.

You are responsible for:

all activity that occurs under your Workspace;
the accuracy of the information you provide;
ensuring that Authorized Users use the Service properly;
keeping login credentials confidential and secure;
notifying us promptly of any unauthorized access to or use of your Workspace.

Each Workspace is intended to operate as an isolated tenant environment. You must not attempt to access, probe, interfere with, or obtain data belonging to any other Tenant, whether through the Service, its APIs, browser tools, technical methods, or any other means.

Acceptance is required before a Workspace is created. Before creating a Workspace you must confirm that you have read and agree to these Terms, our Privacy Policy, our Disclaimer, and the billing, cancellation, and refund terms in Section 4. A Workspace is not created until that confirmation is given. We record your acceptance together with the date and time, the version of each document in force at that moment, the language it was presented in, the flow it was given from, and the account and Workspace it relates to. Where our infrastructure already receives them, the IP address and browser user agent of that request are recorded with it. See our Privacy Policy for how those records are handled.

3. Acceptable Use

You agree not to, and not to permit any Authorized User to:

use the Service for any unlawful purpose;
store, process, upload, or transmit unlawful, defamatory, misleading, infringing, or harmful content;
attempt to gain unauthorized access to another Tenant's Workspace, our infrastructure, or any account not belonging to you;
reverse-engineer, decompile, copy, modify, or attempt to derive the source code of the Service, except to the extent expressly permitted by applicable law;
probe, scan, test, overload, disrupt, or interfere with the security, integrity, or performance of the Service;
introduce malware, malicious code, automated abuse, or excessive automated load;
use the Service to send unsolicited communications, including through WhatsApp, email, or other messaging tools, in violation of applicable law;
misrepresent your identity, business, authority, or affiliation;
impersonate any person, business, garage, workshop, or entity;
resell, sublicense, rent, lease, or provide the Service to third parties as a standalone product without our prior written consent;
use the Service in a way that harms ScalePath, GCC, other Tenants, Tenant Customers, or third-party providers.

We may investigate suspected violations and take action we consider appropriate, including warnings, restrictions, suspension, or termination of the relevant Workspace or Authorized User, with or without notice, without liability to you.

4. Subscriptions, Trials, Fees, and Billing

The Service may be offered through free trials, paid Subscriptions, and optional Add-ons.

Paid Subscriptions are billed in advance on a recurring basis through our third-party payment processor, currently Stripe, or through another approved payment method where agreed by us.

By subscribing to a paid Plan or purchasing an Add-on, you authorize us and our payment processor to charge your chosen payment method for all applicable fees.

4.1 Free Trials

The Service may include a 14-day free trial.

Free trials do not automatically convert into paid Subscriptions unless the Tenant manually selects a paid Plan and provides payment details.

If the Tenant does not upgrade before the trial ends, we may restrict, suspend, or limit access to the Workspace until a paid Subscription is activated.

We may change, limit, or withdraw free trial availability at any time.

No payment card is required to start a free trial.

4.2 Paid Plans

Our paid Plans may include different limits, features, user counts, branch access, reports, support levels, and available Add-ons.

Plan details, prices, and included features are shown on our pricing page or in the applicable order form, invoice, proposal, or written agreement.

We may update Plan features, prices, or limits on reasonable prior notice. Any fee change will apply from the next billing cycle unless otherwise stated.

Continued use of the Service after a fee change takes effect constitutes acceptance of the updated fees.

All paid Plans are based on a 12-month garage commitment. The choice at checkout is how that commitment is paid, not whether it applies.

Pay Monthly — the 12-Month Garage Plan. Billed monthly in advance, and includes a 6-month minimum billing period. After the first 6 months you may request cancellation with 30 days' notice. A cancellation requested during the first 6 months may be reviewed by us, but the minimum billing period remains payable unless we approve otherwise.

Pay Yearly — Annual Prepaid. Paid upfront for the full 12 months at a lower total price. Your Workspace remains active until the end of the paid annual term. Unused months are not refunded except where required by applicable law or approved under Section 4.4.

4.3 Add-ons and Professional Services

Optional Add-ons may be offered separately from the main Subscription.

Add-ons may include, but are not limited to:

assisted onboarding;
data import;
extra users;
extra branches;
custom invoice design;
on-site training;
accounting support;
other setup, support, or professional services.

Add-ons may be charged monthly, one-time, hourly, or according to a custom quote, depending on the service.

Any separately purchased onboarding, training, data import, customization, accounting support, or other professional services may be subject to separate service terms, proposal, invoice, order form, or written agreement.

4.4 Refunds

First-time direct subscribers. If you subscribe to a paid Plan without having used a free trial, you may request a refund within 7 days of your first payment. This applies only to the first subscription payment and does not cover setup services, onboarding, data import, training, custom work, or Add-ons. If a refund is approved, the Workspace may be cancelled or locked, access to paid features ends, and the 12-month plan does not continue.

Tenants who used a free trial before subscribing are expected to evaluate the Service during that trial. Refund requests after a free trial are reviewed case by case.

Except as set out above, and except where required by applicable law or expressly agreed in writing, fees already charged are non-refundable, including for:

partial billing periods;
unused time;
unused users;
unused branch capacity;
downgrades;
cancelled Add-ons;
early termination by the Tenant.

We may, at our discretion, issue credits or refunds in specific cases, but doing so does not create any obligation to issue future refunds.

4.5 Non-payment, Suspension, and Cancellation

If a Subscription payment fails or is not received by its due date, we may provide a grace period of up to seven (7) days while we attempt to collect payment or contact the Tenant.

If payment remains unpaid after the grace period, we may suspend access to the Workspace until all outstanding amounts are paid.

During suspension, Tenant Content may be retained, but Authorized Users may not be able to access the Workspace or use some or all Service features.

If payment remains outstanding for thirty (30) days or more after suspension, we may terminate the Subscription and the Workspace, and Tenant Content may be deleted, archived, or made unavailable in accordance with Section 15 and our Privacy Policy.

We are not liable to the Tenant or any Tenant Customer for any loss, interruption, delay, or inability to access records resulting from suspension or termination due to non-payment.

Nothing in this section limits any other remedy available to us for non-payment, including collection of amounts owed.

Suspension or termination for non-payment does not by itself end the 12-month garage commitment or the 6-month minimum billing period, which remain payable unless we approve otherwise.

4.6 Promotional and Annual Pricing

We may offer promotional pricing, launch pricing, or other limited offers from time to time. Unless expressly stated otherwise, promotional offers and discounts cannot be combined. Founding garages, where offered, receive launch pricing, assisted onboarding, and priority feedback support for the stated period. Annual Prepaid plans are billed in advance for the full annual term; where a monthly equivalent is shown, it is for comparison only and is not the amount charged.

4.7 Taxes

Prices exclude VAT or applicable taxes unless stated otherwise. Where VAT or another tax applies, it is added to the amount charged and shown on the invoice.

5. Intellectual Property

We and our licensors own all right, title, and interest in and to the Service, including its software, design, workflows, dashboards, code, branding, documentation, interface, and related materials.

Except for the limited right to access and use the Service under these Terms, no rights are granted to you.

You retain all right, title, and interest in and to your Tenant Content.

You grant us a worldwide, non-exclusive, royalty-free licence to host, process, transmit, store, display, and use Tenant Content solely as necessary to provide, maintain, secure, support, and improve the Service, and as otherwise described in our Privacy Policy.

6. Tenant Data and Responsibility

The Tenant is responsible for:

the accuracy of Tenant Content;
the legality of the data it enters into the Service;
obtaining any required permissions or consents from Tenant Customers;
managing Authorized User access;
verifying invoices, tax settings, reports, stock levels, payments, and other figures before relying on them;
complying with laws that apply to its own business, staff, customers, vehicles, services, invoices, and communications.

The Service is a business-management tool. It does not replace the Tenant's own professional judgment, qualified staff, accountant, tax advisor, legal advisor, or operational responsibility.

7. Third-party Services and Integrations

The Service may integrate with or rely on third-party providers, including:

payment processing providers such as Stripe;
hosting and infrastructure providers such as Hostinger;
email delivery providers;
storage providers;
messaging tools such as WhatsApp links or integrations;
other technical, billing, or support providers.

Your use of any third-party service may be subject to that provider's own terms, policies, fees, and availability.

We do not control and are not responsible for the acts, omissions, availability, security, pricing, content, or conduct of third-party providers.

Where the Service provides WhatsApp links, templates, or communication tools, the Tenant remains responsible for message content, customer contact details, permissions, consent, and compliance with applicable messaging, privacy, consumer-protection, and telecommunications laws.

8. Relationship with Tenant Customers

The Service is provided to the Tenant for the Tenant's own business use.

Our contractual relationship is with the Tenant only.

We do not have any contractual relationship, agency relationship, employment relationship, partnership, joint venture, duty of care, or direct liability to any Tenant Customer.

The Tenant is solely responsible for its relationship, communications, services, repairs, inspections, warranties, invoices, pricing, quotes, safety decisions, and disputes with its own Tenant Customers.

Any claim, dispute, warranty issue, safety concern, service complaint, repair issue, customer communication, invoice issue, or payment dispute between a Tenant and a Tenant Customer must be directed to and resolved with the Tenant, not GCC or ScalePath.

Further details are set out in our Disclaimer, which forms part of these Terms.

9. Confidentiality

Each party may have access to the other's non-public business, technical, operational, or commercial information.

Each party agrees to:

use the other's confidential information only to perform its obligations or exercise its rights under these Terms;
protect confidential information with reasonable care;
not disclose confidential information except where required to provide the Service, comply with law, or enforce these Terms.

This section does not apply to information that is publicly available, independently developed, lawfully obtained from another source, or required to be disclosed by law.

10. Security

We use reasonable technical and organizational measures designed to protect the Service and Tenant Content against unauthorized access, alteration, disclosure, or destruction.

These measures may include:

encrypted connections;
hashed credentials;
access controls;
tenant separation controls;
role-based permissions;
infrastructure security measures;
logging and monitoring where appropriate.

No method of transmission, hosting, or storage is completely secure. We do not guarantee absolute security.

The Tenant is responsible for maintaining strong passwords, limiting access to Authorized Users, removing inactive staff, and promptly informing us of suspected unauthorized access.

11. Disclaimers

The Service is provided on an as is and as available basis.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of:

merchantability;
fitness for a particular purpose;
title;
non-infringement;
accuracy;
uninterrupted availability;
error-free operation;
fitness for any automotive, accounting, legal, tax, operational, or compliance purpose.

The Service may include dashboards, reports, alerts, invoices, reminders, financial summaries, stock information, appointment data, and other operational figures. These are tools generated from information entered by the Tenant and its Authorized Users.

The Tenant is responsible for verifying all figures before relying on them.

Further details are set out in our Disclaimer, which forms part of these Terms.

12. Limitation of Liability

To the fullest extent permitted by applicable law:

neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages;
neither party will be liable for loss of profits, revenue, data, goodwill, business opportunity, reputation, or anticipated savings;
we will not be liable for any dispute, claim, loss, damage, injury, warranty issue, service complaint, repair issue, customer communication, invoice issue, or payment dispute between a Tenant and a Tenant Customer;
our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the total fees actually paid by the Tenant to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.

These limitations apply regardless of legal theory, including contract, tort, negligence, strict liability, or otherwise, and even if a remedy fails of its essential purpose.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including for fraud, intentional misconduct, or liability that cannot lawfully be limited.

13. Indemnification

You agree to indemnify, defend, and hold harmless ScalePath, GCC, and their officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to:

your or any Authorized User's use of the Service in violation of these Terms or applicable law;
Tenant Content;
any claim that Tenant Content infringes, misappropriates, or violates a third party's rights;
any dispute, claim, or liability between the Tenant and any Tenant Customer;
the Tenant's provision of goods or services to Tenant Customers;
the Tenant's invoices, quotes, tax settings, payment records, service records, vehicle records, or customer communications;
any unauthorized use of the Workspace caused by the Tenant or its Authorized Users.

14. Availability and Changes to the Service

We aim to keep the Service available, secure, and reliable, but we do not guarantee uninterrupted, timely, secure, or error-free access.

We may:

perform maintenance;
modify features;
add or remove functionality;
suspend or discontinue parts of the Service;
update workflows, pricing, limits, or integrations;
restrict access where required for security, legal, billing, or operational reasons.

Where reasonably practicable, we will provide advance notice of changes that materially reduce core functionality.

We are not liable for any failure or delay caused by circumstances beyond our reasonable control, including infrastructure outages, hosting provider issues, payment processor issues, internet failures, telecommunications failures, third-party service outages, cyber incidents, government action, natural disasters, or events of force majeure.

15. Term and Termination

These Terms apply for as long as you maintain a Workspace or otherwise use the Service.

Cancellation of a paid Subscription is a request, not an instant action, and is subject to the 12-month commitment, the minimum billing period, and the notice requirements in Section 4.2. Use Request Cancellation on your Workspace's Billing page or contact us. Where cancellation is approved, it takes effect at the end of the current paid billing period unless otherwise agreed.

We may suspend or terminate your Workspace, with or without notice, if:

you breach these Terms;
payment is overdue;
we suspect fraudulent, abusive, harmful, or unlawful activity;
continued access creates a security, legal, financial, or operational risk;
we are required to do so by law;
the Service or relevant feature is discontinued.

On termination, your right to access the Service ends.

We generally retain Tenant Content while the Workspace is active. After cancellation or termination, we may retain Tenant Content for up to thirty (30) days to allow export or account recovery, unless a longer period is required by law or agreed in writing.

After that period, Tenant Content may be deleted from active systems.

Backup copies may remain for a limited period, typically up to ninety (90) days, before being overwritten or deleted in the ordinary course of backup rotation.

Billing, tax, audit, security, and legal records may be retained for longer where required by applicable law or legitimate business purposes.

Sections that by their nature should survive termination will survive, including sections relating to intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, payment obligations, governing law, and miscellaneous terms.

16. Changes to These Terms

We may update these Terms from time to time.

When we update these Terms, we will update the effective date above. For material changes, we may provide reasonable notice, such as by email to the Workspace owner or through an in-app notice.

Continued use of the Service after updated Terms take effect constitutes acceptance of the revised Terms.

If you do not agree to the revised Terms, you must stop using the Service and cancel your Subscription.

17. Governing Law and Disputes

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-laws principles.

Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Abu Dhabi, United Arab Emirates, except where applicable law requires otherwise.

18. Miscellaneous

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid or unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Our failure to enforce any provision is not a waiver of that provision.

You may not assign or transfer these Terms without our prior written consent.

We may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, change of control, or transfer of the Service.

Neither party is liable for delay or failure to perform caused by circumstances beyond its reasonable control.

These Terms, together with our Privacy Policy, Disclaimer, and any applicable order form, invoice, proposal, or written agreement, constitute the entire agreement between you and us regarding the Service.

19. Contact

Questions about these Terms can be directed to:

Support: support@scalepath.me
Legal: info@scalepath.me

You may also contact us through garagecc.app or scalepath.me.

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